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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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john doran

February 23, 2026

5  out of  5
rating by john doran
"kami was very helpful
thank you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Julie Richardson-Ryder was able to assist you and answer all your questions. We appreciate your feedback!"
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Belinda

February 20, 2026

5  out of  5
rating by Belinda
"Excellent service! We have been with Chris Grimes for 20 years and Kali was so helpful recently updating our various policies. The most supportive insurance branch around!"
We responded:
"Thank you so much Belinda! Kali mentioned how much she enjoys working with you!!"
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Larry L

February 20, 2026

5  out of  5
rating by Larry L
"Several years ago when our previous Augusta State Farm agent retired I was upset when we were assigned to s Brunswick agent. Not upset anymore. Chris and her crew provide exceptional service and are always looking towards the future."
We responded:
"Thank you so much for your kind words! We will always strive to provide top notch service to our clients!! We are very thankful to be working with you! "
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Dianna Leeman

February 18, 2026

5  out of  5
rating by Dianna Leeman
"Kali very friendly and helpful. She answered all my questions."
We responded:
"Dianna, Thank you so much for your kind words! We're thrilled to hear that Kali was friendly and helpful and that she could answer all your questions. We appreciate your support! "
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Jannine oates

February 17, 2026

5  out of  5
rating by Jannine oates
"Kali is knowledgeable and friendly. Best attributes for an agent!"
We responded:
"Jannine, Thank you so much for your kind words and the 5-star rating! We're thrilled to hear that Kali’s knowledge and friendliness made a positive impact. Your feedback means a lot to us!"
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Pierce Edmonds

February 16, 2026

5  out of  5
rating by Pierce Edmonds
"Quick and thorough"
We responded:
"Pierce, Thank you so much for your 5-star review! We're glad to hear you found our service quick and thorough. We appreciate your support!"
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Elizabeth Carpenter

February 13, 2026

5  out of  5
rating by Elizabeth Carpenter
"Thanks to Julie, I am always able to have my questions answered without having to negotiate the State Farm website. It makes the service more personal and definitely more enjoyable. I would recommend this office of State Farm to anyone who asks."
We responded:
"Elizabeth, Thank you for your fantastic review! We're so glad Julie has been able to provide you with personalized and enjoyable service, making things easier for you. Your recommendation means a lot to us, and we look forward to continuing to assist you whenever you need!"
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emilie stark-menneg

February 13, 2026

5  out of  5
rating by emilie stark-menneg
"Julie Richardson-Ryder is incredibly helpful, knowledgable, and kind! Such a great experience!"
We responded:
"Emilie, Thank you so much for your wonderful review! We're thrilled to hear that Julie Richardson-Ryder provided you with such a helpful, knowledgeable, and kind experience. We truly appreciate your kind words and look forward to assisting you again!"
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lindacolwell

February 12, 2026

5  out of  5
rating by lindacolwell
"Nikki did an amazing job of getting me scheduled for an appointment TODAY for windshield repair! I’ve been with State Farm for over 40 years and couldn’t imagine using any other insurance agency!"
We responded:
"Linda, Thank you so much for your kind words and loyalty over the past 40 years! We’re thrilled to hear that Nikki was able to get you scheduled for your windshield repair so quickly. Providing excellent service is our top priority, and we’re grateful to have you as a valued member of the State Farm family! If you ever need anything else, don’t hesitate to reach out."
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B Dent

February 9, 2026

5  out of  5
rating by B Dent
"So very kind, efficient, and super helpful!!! Always a delight to work with them."
We responded:
"Mr. Dent, Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience working with Kali. She truly goes above and beyond to provide excellent service, and your kind words mean a lot to our team. If you need anything in the future, please don't hesitate to reach out—we're always here to help!"
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Max Rawson

February 9, 2026

5  out of  5
rating by Max Rawson
"Kali has been extremely helpful and timely in responding to any of my questions and concerns. Only positive things to say!"
We responded:
"Max, Thank you so much for your kind words! We’re thrilled to hear that Kali was able to assist you promptly and effectively. Your positive feedback means a lot to us and motivates our team to continue providing excellent service. Please don’t hesitate to reach out if you need anything else!

"
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Donna Salko

February 5, 2026

5  out of  5
rating by Donna Salko
"What a wonderful experience I had with Chris getting my auto insurance. She was friendly, efficient, and caring. It was a pleasure working with her. I feel confident that she will be right there if I should need her."
We responded:
"Donna, Thank you for your wonderful review! We're so glad to hear you had a positive experience getting your auto insurance and that our team was friendly, efficient, and caring. It's our pleasure to work with you, and we're always here to support you whenever you need us!"
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don chamberlain

February 5, 2026

5  out of  5
rating by don chamberlain
"We worked with Kadee Perkins in Brunswick office who was just wonderful. Always so helpful and willing to go the extra mile to help you with any Ins needs you may have. Keep up the great work! The whole office is great to work with."
We responded:
"Don, Thank you so much for your kind words and wonderful review! We're thrilled to hear that Kadee Perkins and the Brunswick office provided you with excellent service and support. We truly appreciate your recognition and will be sure to pass along your compliments to Kadee and the team. Thanks again for choosing us—we look forward to assisting you with any insurance needs in the future!"
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Laura Campbell

February 4, 2026

5  out of  5
rating by Laura Campbell
"Kali at the Chris Grimes State Farm Insurance Agency was terrific to work with. She was very responsive, quick to follow up, and happy to jump on the phone with my husband to confirm details and make sure everything was clear. Thorough, efficient, and genuinely helpful: exactly the kind of customer service you hope for when dealing with insurance. Much appreciated!"
We responded:
"Laura, Thank you so much for your kind words and thoughtful review! We're delighted to hear that Kali provided you and your husband with such attentive and clear service. We pride ourselves on delivering thorough and helpful support, and it’s wonderful to know that Kali exemplified that during your experience. Your appreciation means a lot to us, and we look forward to continuing to serve you in the future!"
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Dustin Slocum

February 2, 2026

5  out of  5
rating by Dustin Slocum
"Teena was unbelievable. I've never had an insurance agent take the time to explain the process to me that way. Detailed but and in an efficient way so it didn't seem complicated or overwhelming."
We responded:
"Dustin, Thank you so much for your wonderful review! We're thrilled to hear that Teena was able to explain the insurance process clearly and efficiently, making it easy and stress-free for you. Providing detailed and supportive service is our goal, and your feedback means a lot to us! If you ever have any more questions or need assistance in the future, we're here to help."
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David Cogley

January 30, 2026

5  out of  5
rating by David Cogley
"Called to get replacement copies of current insurance card for my snowmobile. Agent was polite, friendly and helpful. Copies appeared within minutes via email."
We responded:
"David, Thank you so much for your kind words! We’re delighted to hear that our agent was polite, friendly, and able to assist you quickly with your snowmobile insurance cards. Providing prompt and helpful service is our top priority, and your feedback means a lot to us. If you ever need anything else, please don’t hesitate to reach out!"
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Brandie Hersom

January 29, 2026

5  out of  5
rating by Brandie Hersom
"I had an appointment today for a renewal on my auto/rental policy with Teena Braley. She very clearly explained my entire coverage and helped with opening a life insurance policy as well. Teena is very thorough and very kind. Excellent job!! A true model for her agent position! Thank you Teena 😊"
We responded:
"Brandie, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Teena provided you with clear explanations and exceptional service during your appointment. She truly is a dedicated and caring agent, and we’re glad her thoroughness made a positive impact. We appreciate your kind words and look forward to continuing to support you with your insurance needs. Thanks again! 😊"
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Peter Larkin

January 21, 2026

5  out of  5
rating by Peter Larkin
"Great customer service by Kali Hurd"
We responded:
"Peter, Thank you so much for your kind words! We're thrilled to hear that Kali Hurd provided you with great customer service. We appreciate your support!"
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Michael Meader

January 16, 2026

5  out of  5
rating by Michael Meader
"We receive outstanding support from the employees at Chris Grimes - State Farm Insurance. A recent issue with our not so great mortgage company required a document from State Farm to resolve.... Julie had it tp us within the hour! I am extremely glad we switched insurance companies and now work with the State Farm team."
We responded:
"Thank you so much for your feedback Michael~! We appreciate you!~ "
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Jennifer Litchfield

January 13, 2026

5  out of  5
rating by Jennifer Litchfield
"I recently changed my auto and home insurance to Chris Grimes State Farm after two recommendations. Lee Nix is my agent and she has been and is super helpful, caring and knowledgable. I needed to revise my condo insurance and now feel confident that I have the correct coverage. I look forward to working with her in the future for any insurance needs.

This is an update on 1/12/26. I needed to get insurance cards for a new car today. I spoke with Kali Hurd at the Brunswick office who had the update completed and forwarded to me and the town office in less than 5 minutes thus saving me a lot of time. I am very happy with Chris Grimes -State Farms!"
We responded:
"Thank you so much for your kind words and the 5-star review! We're thrilled to hear that Lee Nix has provided you with helpful, caring, and knowledgeable service. It's great to know you feel confident about your condo insurance coverage. We look forward to continuing to assist you with all your insurance needs in the future!"
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Paul Calkins

January 12, 2026

5  out of  5
rating by Paul Calkins
"Incredibly helpful and detail-oriented. Answered questions I had and helped me understand the process and the pertinent rules.Would recommend to anyone."
We responded:
"Thank you so much for your kind words and thoughtful feedback! We're delighted to hear you found our service helpful and detail-oriented. If there's anything we can do to make your experience even better, please don't hesitate to let us know. We truly appreciate your support!"
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Elizabeth Read

January 2, 2026

5  out of  5
rating by Elizabeth Read
"Prompt & excellent service updating my auto policy.
Thank you, Kami!"
We responded:
"Thank you Elizabeth! We look forward to taking care of your homeowners for you!"
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Veronica Costa

December 23, 2025

5  out of  5
rating by Veronica Costa
"Kali is wonderful to work with. She is knowledgeable, responsive, and friendly which made switching vehicles a quick and easy process."
We responded:
"Veronica, Thank you so much for your kind words! We're thrilled to hear that Kali made your vehicle switch quick and easy. We'll be sure to pass along your compliments to her. If you need anything else, we're always here to help!"
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Boston Coral

December 20, 2025

5  out of  5
rating by Boston Coral
"Fast and easy to work with"
We responded:
"Boston, Thank you so much for your kind words! We're thrilled to hear you found us fast and easy to work with. Looking forward to assisting you again!"
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Michael Tucker

December 17, 2025

5  out of  5
rating by Michael Tucker
"Timely, professional service as always from our local State Farm agent."
We responded:
"Michael, Thank you so much for your kind words! We're thrilled to hear that our team continues to provide timely and professional service. We truly appreciate your support and look forward to assisting you in the future!

"