State Farm® Insurance Agent Chris Grimes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Irene Hanley
April 15, 2026
"Everyone in the office is extremely helpful!"
Kimberley Eves
April 13, 2026
"Chris Grimes' agency, particularly Julie, has been attentive and thoughtful in supporting me through my father's passing and addressing his insurance policies. I could not be more grateful and complimentary."
"Hi Kimberly—thank you so much for the review and for the kind words. We’re truly sorry for your loss, and we’re glad Julie and the team could be there for you while you navigated your father’s passing and insurance needs. We’d also love to learn what prevented it from being 5 stars. Is there anything we could have done differently—communication, timing, documentation, or support—that we can improve for the future? Your feedback would help us serve you even better."
Eugene Dietrich
April 10, 2026
"Lee followed up on a business insurance call with me. I no longer needed that particular insurance and she asked me who my carrier for auto was. A quick conversations later and I was paying half as much for the same coverage. The transition was seamless. Communication has been great. I was kicking myself as to why I hadn't shopped around before. A great experience all around!"
"Eugene, Thank you so much for the 5-star review! We’re thrilled to hear Lee followed up, made the transition seamless, and helped you get the same coverage for half the price. We truly appreciate your kind words. Do not hesitate to reach out if you need anything!"
Mark Roesler
April 8, 2026
"We love dealing with Kali Hurd of Chris Grimes State Farm office in Brunswick. In a time of " everything needs to happen via the internet" we still have people to talk to and explain everything. We could not be happier with this office and the team at Chris Grimes State Farm office."
"Mark, Thank you so much for your kind words and 5-star review! We're delighted to hear that Kali and the entire team at the Chris Grimes State Farm office in Brunswick provided you with the personal, attentive service you deserve. In today’s digital world, we’re proud to offer that personal touch and clear explanations to make things easier for you. We truly appreciate your trust and look forward to continuing to serve you!"
Chloe Qian
April 7, 2026
"I recently started my own business and had a purchase a liability insurance which I was not familiar with at all. Lee from State Farm took over my case and made it so easy for me to make a decision and get covered. She's quick to put the quote together and walked me through all of my questions. She's so great!"
"Chloe, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Lee was able to make the process of getting liability insurance easy and straightforward for you. It's great to know she provided quick quotes and clear answers to all your questions. We appreciate your trust in us and wish you great success with your new business! If you ever need anything else, we're here to help."
Pollyanne Melton
April 5, 2026
"The Agents are well informed and very patiënt. They helper me understand my options and make a policy choice that met my needs."
"Pollyanne, Thank you so much for your kind words! We're glad to hear that our agents were able to provide clear information and help you find a policy that fits your needs. We truly appreciate your 4-star rating and would love to know if there’s anything we can do to make your experience a 5-star one. Please feel free to share any suggestions or feedback! Thanks again for choosing us!"
Colleen Moore
April 3, 2026
"Through a phone conference with Kali, I was able to reduce my home insurance premium since she noticed I was "overinsured" and update my car insurance to better meet my needs. Kali was very professional and punctual, answering all my questions to satisfaction in simple language. It's nice to know I have an insurance agent who actually looks out for my best interests!"
"Colleen, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Kali was able to help you reduce your home insurance premium and tailor your car insurance to better suit your needs. It's great to know that her professionalism, punctuality, and clear communication made the process smooth and reassuring for you. We’re proud to have Kali on our team, and even more proud to have you as a valued client. Please don’t hesitate to reach out if you need anything else!"
Tani Barbour
April 3, 2026
"I have a vehicle and a home insured by Chris Grimes at State Farm in Brunswick, ME. I frequently change my vehicle insurance coverage depending upon whether I will be driving my car, as I live out of state. Chris and her team always help me out when I need it at a fair price. They are very friendly. Update 4/2/2026: I recently had my house re-sided and one of Chris Grimes" team members contacted me so she could update the details of my homeowner's policy to include the new siding, and also to update my auto insurance coverage. Very helpful!"
"Thank you so much for your wonderful review, Tani! We're thrilled to hear that you’ve had such positive experiences with Kami and the rest of our team. We’re always happy to help you with your insurance needs and appreciate your trust in us. If you ever need anything else, don’t hesitate to reach out. Safe travels, and thanks again for choosing Chris Grimes State Farm!"
Dan McWilliams
April 2, 2026
"Very helpful and responsive to any questions I had."
"Thank you so much for your kind words, Dan! I'm glad we could be helpful and responsive to your questions. If you need anything else, feel free to reach out!"
Jamie Bennett
April 2, 2026
"I cannot express enough how grateful I am for State Farm Insurance. Lee has helped my family and I for years with great deals and kindness. I have not been able to find a better Insurance Company or cheaper alternative. This place is awesome and very much appreciated. Thank you Topsham Maine & Brunswick Maine State Farm 🛻"
"Hi Jamie, Thank you so much for your wonderful review! We’re thrilled to hear that Lee and our team have been able to support you and your family over the years with great service and value. Your kind words mean a lot to us, and we’re grateful to have you as part of our State Farm family. If you ever need anything, don’t hesitate to reach out. Thanks again for choosing Chris Grimes State Farm!"
Jessica Woodend
April 1, 2026
"I've been working with Kali to look over all of our personal insurance needs, and she has been so helpful and responsive. Easy to work with, and to communicate with."
"Thank you, Jessica, for your kind words! We're delighted to hear that Kali has been helpful and responsive in managing your personal insurance needs. It's great to know that the communication has been smooth and easy. We appreciate your trust and look forward to continuing to support you!"
Jessica Woodend
April 1, 2026
"I've been working with Lee for over a year now, and she has always been super responsive and so helpful. I enjoy working with her, and they make it easy for me to get everything I need for my business insurance."
"Jessica, Thank you so much for your wonderful review! We're thrilled to hear that working with Lee has been a positive experience and that she consistently provides the support you need. We truly appreciate your trust and look forward to continuing to assist you with your business insurance needs!"
Wendy Starks
March 31, 2026
"Chris Grimes is a very good insurance to have. I had them years ago and I was with them for years and they were great and we just went back to them and I’m very pleased with their service."
"Wendy, Thank you so much for your kind words and continued trust in our agency! We're thrilled to have you back and to hear that you’re pleased with our service. It means a lot to us to be your insurance provider, and we look forward to continuing to serve you for many years to come!"
Nancy
March 30, 2026
"I got fantastic service from Kali today, best I've ever had, and I am 81 years old. She really knows her stuff. I feel much better about my home and auto insurance coverage now. Thank you Kali. Nancy"
"Hi Nancy, Thank you so much for your wonderful review! We're thrilled to hear that Kali provided you with fantastic service and helped you feel confident about your home and auto insurance coverage. It’s always our goal to make sure our clients feel well taken care of. We truly appreciate your kind words and your trust in us. If you ever need anything else, please don’t hesitate to reach out!"
Angela Zayac
March 25, 2026
"I have always received prompt and friendly service with Chris Grimes agency especially Julie! Julie took the time to check in on claim and took initiative to reach out to another body shop to see if repairs could be done sooner! I appreciate that so much! Keep up the great customer service!"
"Thank you for sharing your experience, Angela! Julie strives to ensure the claims process runs smoothly and efficiently. We appreciate you! "
R Farley
March 18, 2026
"I had a great experience working with Kali at State Farm! She was incredibly helpful, knowledgeable, and made the whole process so much easier than I expected. From the moment I reached out, she was responsive, patient with my questions, and took care of everything quickly and efficiently. She got me set up and on my way in no time, and I really appreciated her friendly, no-nonsense approach. If you're looking for an agent who genuinely cares about getting things done right and fast, Kali is the one to go to. Highly recommend!"
"Mr. Farley, Thank you so much for your wonderful review! We're thrilled to hear that Kali provided you with helpful, knowledgeable, and efficient service. It's great to know she made the process smooth and enjoyable for you. We truly appreciate your recommendation and are here anytime you need assistance in the future! "
John Clark
March 16, 2026
"Kali is very kind and helpful. We reviewed my policy and she made some very helpful suggestions. I feel like we have the coverage we need. Thank you"
"John, Thank you so much for your kind words! We're delighted to hear that Kali was able to assist you and provide helpful suggestions for your policy. It's great to know you feel confident about your coverage. We truly appreciate your trust and look forward to continuing to support you!"
Samuel Melcher
March 14, 2026
"Kali has been very helpful and made sure we had all the information we needed, even taking the time to assist us at the end of the workday on a Friday. We really appreciated the extra effort and responsiveness from the entire team."
"Samuel, Thank you for your wonderful feedback! We're delighted to hear that Kali and the team went above and beyond to assist you. Your appreciation means a lot to us!"
Blair Riggs
March 13, 2026
"Julie was so helpful in guiding me through all my insurance needs following a collision with a deer. The whole office is super friendly and efficient."
"Blair, Thank you for your kind words! We're glad Julie and the team could support you through this process. We appreciate your trust and are here whenever you need us!"
Jay Helfrich
March 4, 2026
"Lots of help while dealing with moving from one rental to another."
"Jay, Thank you so much for your 5-star review! We're glad we could provide the support you needed during your move from one rental to another. If you ever need assistance again, we're here to help!"
Bob Bob
March 4, 2026
"I needed help today with a password reset and the staff was very helpful and friendly, as always. I can count on this office staff taking great care of my needs."
" Thank you so much for your kind words and continued trust! We're always here to help and make things as easy as possible for you. Your support means the world to us!"
Rick O
March 3, 2026
"Kali was superb in explaining the process, answering questions, maintaining communications and great attention to detail."
"Rick, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Kali provided superb support throughout the process, from clear explanations to attentive communication. Your kind words mean a lot to us and motivate our team to keep delivering excellent service!"
Thom Buescher
February 27, 2026
"Kali was very prompt and efficient in helping us switch coverages to a newly purchased car. We have been State Farm clints for many ears, and this agency has been very helpful anytime we asked for it."
"Thom, Thank you so much for your kind words and continued trust in our agency! We're delighted to hear that Kali was able to assist you promptly and efficiently with your new car coverage. It’s our pleasure to support you whenever you need us. We look forward to serving you for many more years to come!"
Bill Prout
February 27, 2026
"I’ve had a very positive experience with Chris Grimes and her team over the past several years, and I truly appreciate the level of service they consistently provide. This summer, a rock cracked my windshield, and more recently I added my son to my policy. In both situations, the process was smooth, straightforward, and stress-free. What stands out most to me is how responsive and genuinely helpful the team always is. They answer the phone quickly (some other places do not) The commercials don't lie. They sincerely care about helping rather than just processing a transaction. It’s rare to find a company that combines efficiency with such a personal touch. I’m grateful to have an insurance provider I can trust and would absolutely recommend them to anyone looking for reliable, attentive service."
"Bill, Thank you so much for your thoughtful and kind review! We're thrilled to hear that you’ve had such a positive experience with Chris Grimes and the team over the years. It means a lot to us that you found our service responsive, helpful, and genuinely caring—those are values we strive to uphold every day. We're glad we could make the recent windshield repair and adding your son to your policy smooth and stress-free. Your trust and recommendation truly motivate us to keep delivering the best service possible. Thanks again for being such a valued client!"
john doran
February 23, 2026
"kami was very helpful thank you!"
"Thank you so much for your kind words! We're thrilled to hear that Julie Richardson-Ryder was able to assist you and answer all your questions. We appreciate your feedback!"