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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nadia Harris

September 28, 2026

5  out of  5
rating by Nadia Harris
"Lee Nix who works at the Brunswick Maine State Farm Office handled our request for insurance. She was efficient, responsive and did an excellent job of providing us with a good plan for our houses and cars. We are happy with it. Mercifully, we haven't had any claims and cannot offer any feedback on that subject.
N. H."
We responded:
"Nadia, Thank you so much for your 5-star review! We’re thrilled to hear that Lee Nix was efficient and responsive, and did an excellent job helping you put together a great plan for both your houses and cars. We truly appreciate your feedback—and while we’re glad you haven’t needed to file a claim, we’re here if you ever do. Thanks again for choosing Chris Grimes State Farm!"
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Darren Melanson

September 25, 2026

5  out of  5
rating by Darren Melanson
"Very professional, personable and thorough in helping us update our State Farm policies. Chris reached out to us directly and promptly, when our former Sate Farm office closed, to set up a meeting and keep us informed and our policies updated. Excellent service!"
We responded:
"Thank you so much Darren! We sincerely appreciate your feedback and look forward to taking care of you and protecting your household! "
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D R

September 9, 2026

5  out of  5
rating by D R
"Julie Richardson-Ryder who is my agent that takes care of my home & vehicle insurance is wonderful person to work with, professional & knowledgeable about her work & gets back to me in a timely manner with answers that I had asked for . Glad to have her as my agent. Great job Julie. Thanks so much.
v/r
Dan Rossignol"
We responded:
"Hi Dan—thank you so much for the 5-star review! We really appreciate your kind words. It means a lot to hear that you’ve found Julie professional, knowledgeable, and responsive. I’m glad we could help with your questions and support you with your home and vehicle insurance. Thanks again for trusting us as your agent!"
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Susan Whittaker

August 25, 2026

5  out of  5
rating by Susan Whittaker
"I've been a customer of Chris Grimes State Farm office for years. Wouldn't go anywhere else. The staff are so helpful, knowledgeable and accessible. State Farm insures my home and vehicle. Peace of mind, big time."
We responded:
"Susan, thank you for your wonderful 5-star review! We’re truly grateful for your longtime trust in the Chris Grimes State Farm office. It means a lot to hear that our team has been helpful, knowledgeable, and accessible—and that State Farm provides you with peace of mind for both your home and vehicle. We look forward to continuing to support you for years to come!"
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Nan Rand

August 25, 2026

5  out of  5
rating by Nan Rand
"prompt competent service"
We responded:
"Nan, Thank you for your 5-star review! We’re delighted to hear you received competent service and appreciate your support."
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Bonnie B

August 25, 2026

5  out of  5
rating by Bonnie B
"We have been with State Farm for over 50 years. All thru this office. Even before Chris Grimes took over. We have always had great service and everyone is great! Thank you for the great service."
We responded:
"Bonnie, Thank you so much for the wonderful 5-star review! We truly appreciate your long-standing loyalty with State Farm and are grateful you’ve chosen our office for over 50 years. We’re especially glad to hear you’ve consistently received great service throughout the years—including during Chris Grimes’ time.

Thank you again for your kind words and for your continued trust—we’re here for you anytime!"
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shelby nevells

August 18, 2026

5  out of  5
rating by shelby nevells
"Always so quick to respond and be helpful!"
We responded:
"Shelby, Thanks so much for the 5-star review! ⭐ We really appreciate you taking the time to share—our team is always here to respond quickly and help however we can. We look forward to working with you again!"
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Theresa Jackson

August 14, 2026

5  out of  5
rating by Theresa Jackson
"Cannot say enough about Chris and Kali in Brunswick. Professional, pleasant, knowledgeable and always gets right back with answers. State Farm is the best insurance around. Maybe aluttle one sided since we have multiple polices for over 35 yrs. Thank you Chris and Kali you make life so much easier!"
We responded:
"Theresa, thank you so much for your 5-star review! We’re thrilled to hear you’ve had such a positive experience with Chris and Kali in our Brunswick office.
It means a lot that you find them professional, pleasant, and knowledgeable—and that they’re quick to respond and help make things easier. We also truly appreciate your long-term trust with State Farm and the multiple policies you’ve had for over 35 years.
Thanks again for the kind words! We’re grateful to have you with us."
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Dick Grondin

August 12, 2026

5  out of  5
rating by Dick Grondin
"Julie provided me with an answer to my question . Much appreciated."
We responded:
"Dick, thank you for sharing your experience. We greatly appreciate your kind words! "
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Kathy Osolin

August 12, 2026

1  out of  5
rating by Kathy Osolin
"I met with Kadee on May 5th to cancel an umbrella policy, apply two specific auto discounts, and get a quote on how to properly insure my camp without using an umbrella policy. I was explicitly told the auto and umbrella changes were made, and she promised to follow up with the camp coverage details.
I never heard back.
After waiting a full month with zero communication, I finally went to a different State Farm agency. I was shocked to learn that it turns out Kadee had left it all undone. Not a single one of the original changes had been processed. The new agent had to start completely from scratch—and they efficiently finished the entire job in under an hour.

Chris,

Did you even read my review? Your response completely misses the core issue. Even if underwriting could not approve the camp coverage, Kadee explicitly told me on May 5th that the umbrella cancellation and my two auto discounts were already completed. Kadee also explicitly told me she would research coverage options for the camp and get back to me.

Discovering a month later from a different agency that absolutely nothing had been processed is not a "miscommunication"—it is a failure to execute basic service.

Furthermore, deciding that "no follow-up was necessary" simply because you couldn't write the camp policy left me completely in the dark. Professional agencies communicate structural denials and alternatives to their clients rather than ignoring them. The new State Farm agency I went to handles things much more efficiently, completing all of these updates in less than an hour."
We responded:
"Kathy, we apologize for miscommunication. We were not able to extend liability coverage to the camp without insuring the entire structure. Based upon the details you shared, Kadee explained the underwriters would not allow us to insure the structure. There was no follow up necessary as we were unable to move forward with the coverage. We will be more diligent to ensure there are no misunderstands moving forward. "
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Steven Page

August 12, 2026

5  out of  5
rating by Steven Page
"What a positive experience I received from Kadee! She provided everything i need (and more) to be well informed while transitioning from another insurance provider to State Farm. I feel confident that she has covered all my bases with my new homeowners policy. Definitely will be using her in the future for other insurance needs"
We responded:
"Hi Steve, thank you so much for your 5-star review! We’re thrilled to hear that Kadee provided you with everything you needed during your transition to State Farm and that you feel confident with your new homeowners policy. We truly appreciate your trust and look forward to helping with any future insurance needs! 😊"
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Cindy Hagerthy

August 6, 2026

5  out of  5
rating by Cindy Hagerthy
"I had lost my proof of insurance card, and I called to ask for a replacement. Kali Hurd Was efficient and accommodating and I got my replacement email and text immediately. I am very happy with the transaction. 😊"
We responded:
"Cindy, Thank you so much for the 5-star review! 😊 We’re glad Kali Hurd was able to help you quickly and efficiently get your replacement proof of insurance by email and text. We truly appreciate your trust and are happy everything worked out smoothly."
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sara b

July 31, 2026

5  out of  5
rating by sara b
"Great customer service"
We responded:
"Thank you very much Sara!!!! Best, Chris"
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B Dent

July 28, 2026

5  out of  5
rating by B Dent
"The whole staff at Chris Grimes are absolutely amazing -- so kind, caring, efficient and always so very helpful!!"
We responded:
"Mr. Dent, Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience working with Kali. She truly goes above and beyond to provide excellent service, and your kind words mean a lot to our team. If you need anything in the future, please don't hesitate to reach out—we're always here to help!"
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Jessica Glidden

July 27, 2026

5  out of  5
rating by Jessica Glidden
"Julie was super helpful and was efficient! I appreciate her kindness helping me!"
We responded:
"Jessica, Thank you for the 5-star review! We really appreciate you taking the time to share your experience. We’re glad everything was handled professionally and that our team could help move things along quickly. We’re here anytime you need us!"
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Voit Ritch

July 27, 2026

5  out of  5
rating by Voit Ritch
"Needed to a a new boat to my State Farm insurance late on a Friday afternoon... Kadee stayed late and worked through the application and underwriting to make sure we were covered. Great service above and beyond. Thank you!"
We responded:
"Thank you for sharing your experience, Voit! Kadee will always go above and beyond to take care of our clients. We appreciate your recognizing her efforts! "
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Nicolas Cornell

July 24, 2026

5  out of  5
rating by Nicolas Cornell
"I had a very positive experience with Lee Nix in the Chris Grimes office. She worked hard to turn a homeowner policy around for me quickly. It saved me significantly over other available options."
We responded:
"Nicolas, we sincerely appreciate your feedback! Lee works very hard to take care of our clients and you are no exception. Thank you so much for the shoutout! "
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Jean Wright

July 23, 2026

5  out of  5
rating by Jean Wright
"Chris is so easy to work with and helped get right policy for me. Saved me $700!!!"
We responded:
"Hi Jean, thank you so much! We are so happy we could help! Best, Chris "
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Riley Acton

July 23, 2026

5  out of  5
rating by Riley Acton
"Lee could not have been more helpful in getting us set up with both home & auto insurance during our recent move to Maine! From our first phone call, she was incredibly pleasant and thorough and made sure she got us great coverage and rates. Would highly recommend working with her!"
We responded:
"Riley, thank you so much for sharing your appreciation for Lees efforts! It is our pleasure to have the opportunity to work with you! "
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Alexander Bandouveres

July 22, 2026

5  out of  5
rating by Alexander Bandouveres
"Super professional and fast!"
We responded:
"Alexander, thank you so much for the 5-star review! We’re thrilled you had a great experience—professional service and fast turnaround are exactly what we aim for. We appreciate your support!"
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Jullian L

July 21, 2026

5  out of  5
rating by Jullian L
"Spoke with Sarah at the office and she was a pleasure to work with!"
We responded:
"Jullian, thank you so much for the 5-star review! We’re glad you had a great experience speaking with Sarah—she’ll be happy to hear your kind words. We truly appreciate you choosing our office, and we’re here to help anytime you need us!"
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Janet Kennedy

July 21, 2026

5  out of  5
rating by Janet Kennedy
"It is a pleasure doing business with Lee at the Chris Grimes agency! She is personable, knowledgeable and efficient. And the State Farm pricing will save me a lot of money compared to my former insurer!"
We responded:
"Janet, thank you so much for the wonderful 5-star review. We’re thrilled to hear Lee was personable, knowledgeable, and efficient—and that you’re excited about the savings with State Farm. We truly appreciate your business and look forward to helping you with anything you need in the future! "
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Russell Pinkston

July 17, 2026

5  out of  5
rating by Russell Pinkston
"I noticed a problem with one of my auto policies and called State Farm about it. Sarah quickly resolved the problem and also took the time to answer a number of other questions I had. She was very helpful!"
We responded:
"Russell, Thank you so much for your review! We’re thrilled to hear Sarah was able to quickly resolve the issue with your auto policy and took the time to answer all of your questions. We truly appreciate your trust in State Farm!"
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Paul Treworgy

July 16, 2026

5  out of  5
rating by Paul Treworgy
"Lee was very thorough in reviewing our policies and a pleasure to work with."
We responded:
"Paul, Thank you for the wonderful review! We’re so glad to hear Lee was thorough in reviewing your policies and that you enjoyed working with him. We truly appreciate your trust and the opportunity to help."
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Cliff Webster

July 16, 2026

5  out of  5
rating by Cliff Webster
"Great response time"
We responded:
"Cliff, Thank you so much for the 5-star review and for your kind words! We’re thrilled to hear about your experience, and we appreciate your trust. If you ever need anything, we’re here to help."